Bulk Discounts

Facial Source offers bulk discounts on our products if 10 or more purchased. For bulk discount questions, simply click the chat box below or email us at contact@facialsource.com. Bulk Discounts can range from 5% - 20% OFF depending on the volume of purchase.

Wholesale Purchases

If you are a retailer and wish to buy wholesale from us, please contact us at contact@facialsource.com and we will be more than happy to assist you. You will need to provide us with a resale certificate and tax exempt form. We wholesale our facial brush heads, makeup sponges, and other accessories. 

Price Matching

At Facial Source, We are willing to price match our competitors. We strive to keep the lowest prices in the market, and are willing to price match a price that is lower than ours. To receive a price match, simply chat/email us and provide us with a link of the competitor. If the competitor is a verified source, you will receive a discount code which will allow you to price match. 

Shipping

We strive to ship all orders out within 24 hours. All orders leave our warehouse same day and ship out via USPS, UPS, and FedEx depending on weight and destination.  If you chose the incorrect shipping address, please contact us immediately after the order is placed and we will change the shipping address. We cannot do anything once the item is shipped. 

Returns

We offer free and hassle free returns for defective products.

We offer a 30-Day Money Back Guarantee on All purchases. In that time, if you are not satisfied, we can send you a refund or send a replacement(s).

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will then process the refund.

A credit will automatically be applied to your credit card or original method of payment, within a few days. Please note: Return of funds is faster or slower depending on the bank.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@facialsource.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@facialsource.com
Shipping
To return your product, please contact us at contact@facialsource.com